Privacy Policy

Last Updated: February 10, 2026

Welcome to Pagani Watches. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase our timepieces.

1. INTRODUCTION

Pagani Watches ("we," "us," or "our") respects your privacy. We understand that purchasing a luxury timepiece requires trust. This Privacy Policy applies to the information we collect when you use our website, verify your product's authenticity, engage with our customer service, or interact with us through other means.

2. INFORMATION WE COLLECT

We may collect and process the following types of information:

  • Personal Information: Includes your name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase.
  • Watch & Warranty Information: If you register your product or request support, we may collect the Serial Number and Hologram ID of your specific unit for authenticity verification purposes.
  • Technical Information: Includes your IP address, browser type, time zone setting, and device information used to access our store.
  • Usage Information: Includes information about how you browse our collections and interact with our site.

3. HOW WE USE YOUR INFORMATION

We use your information for various purposes, including:

  • Processing Transactions: To fulfill your orders, manage payments, and ship your timepiece securely via our global logistics partners.
  • Authenticity Verification: To confirm that the watch you purchased is a genuine Pagani Design unit via our serial number database.
  • Communication: To send order confirmations, shipping updates, and respond to your inquiries.
  • Marketing & Personalization: To provide you with information about new collections (e.g., Homage releases), exclusive offers, and to personalize your shopping experience.
  • SMS Marketing (If opted-in): To send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews.

4. COOKIES AND ABANDONED CARTS

We use cookies and similar tracking technologies to enhance your browsing experience.

  • Cart Reminder: Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
  • Cookie Management: You can manage your cookie preferences through your browser settings.

5. SHARING YOUR INFORMATION

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We share information with third-party partners who assist us in operating our website (e.g., Shopify), processing payments (e.g., Stripe, PayPal), and shipping your orders.
  • SMS Consent (Strict Rule): We value your privacy and the information you consent to share in relation to our SMS marketing service. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
  • Legal Requirements: We may disclose your information if required to do so by law or to protect our rights (e.g., in cases of suspected fraud or counterfeit claims).

6. YOUR RIGHTS

You have certain rights regarding your personal information, including:

  • Access & Correction: You have the right to request access to the personal data we hold and to correct any inaccuracies.
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements.
  • Withdrawal of Consent: You may withdraw your consent for marketing (Email or SMS) at any time by using the "Unsubscribe" link or replying "STOP" to SMS messages.

7. SECURITY OF YOUR INFORMATION

We take the security of your personal information seriously. We implement industry-standard encryption (SSL) and security measures to protect your data during transmission and storage. However, no method of transmission over the internet is 100% secure.

8. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. INTERNATIONAL TRANSFERS

As a global brand, your personal information may be processed in countries other than your country of residence (e.g., where our servers or fulfillment centers are located). We ensure appropriate safeguards are in place to protect your data.

10. CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us: